Privacy Policy

1. Who We Are

CentroSpot ("we", "us", or "our") is a digital agency providing web design, development, and marketing services to small businesses across the United States and Canada. Our website is located at centrospot.com.

If you have questions about this policy, contact us at: privacy@centrospot.com

2. Information We Collect

Information you provide directly

• Contact form submissions (name, email, phone, business name, message)
• Scheduling information when you book a call via Calendly
• Email address when you subscribe to our newsletter
• Project details and communications during a client engagement

Information collected automatically

• IP address and approximate location
• Browser type and operating system
• Pages visited, time spent, and navigation path
• Referring website or search query that brought you here

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver the services you have engaged us for
• Send project updates and communicate during engagements
• Send marketing emails if you have opted in (you can unsubscribe anytime)
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences across sessions
• Understand how visitors navigate our site (Google Analytics)
• Measure the performance of marketing campaigns

You can disable cookies in your browser settings. Note that some features of the site may not function correctly without cookies enabled.

5. Third-Party Services

We use the following third-party services that may process your data:

Each of these services has its own privacy policy. We encourage you to review them.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy. Contact form inquiries are retained for 2 years. Client project data is retained for 5 years. You may request deletion of your data at any time by emailing privacy@centrospot.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@centrospot.com.

8. Security

We use industry-standard security measures including HTTPS encryption, access controls, and secure hosting to protect your data. However, no transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions about this privacy policy or to exercise your rights, contact us at: